ACCESSIBILITY ASSESSMENT & STATEMENT
ACCESSIBILITY ASSESSMENT & STATEMENT
Mi Botiquín Latino by MENPER
Effective Date: April 29, 2026
Last Updated: April 29, 2026
At Mi Botiquín Latino by MENPER, operated by Alper Holdings, LLC, we are committed to making our website, digital content, shopping experience, and customer service accessible and usable for all individuals, including people with disabilities.
Our goal is to provide a website experience that allows all customers to browse products, read product information, create accounts, place orders, manage subscriptions, contact customer support, and access legal policies with dignity, independence, and convenience.
This Accessibility Assessment & Statement describes our commitment, our current accessibility approach, the standards we aim to follow, known areas of focus, and how users may contact us for accessibility assistance.
1. Our Accessibility Commitment
We believe all customers should be able to access health, wellness, OTC, supplement, personal care, and family wellness products online.
We are committed to working toward a website experience that is:
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Perceivable
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Operable
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Understandable
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Robust
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Compatible with assistive technologies
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Usable across devices and browsers
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Supportive of customers with visual, auditory, motor, cognitive, neurological, speech, or temporary disabilities
We recognize that accessibility is an ongoing process, not a one-time project.
2. Accessibility Standard We Aim to Support
We aim to conform to the Web Content Accessibility Guidelines, commonly known as WCAG, at the WCAG 2.1 Level AA standard or a substantially equivalent accessibility standard where reasonably achievable.
These guidelines are widely used to make web content more accessible to individuals with disabilities and more usable for all customers.
Our accessibility work may also take into account:
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Americans with Disabilities Act principles
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Section 508 accessibility concepts
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State accessibility expectations
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Shopify theme accessibility best practices
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E-commerce checkout accessibility principles
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Mobile accessibility best practices
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Screen reader usability
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Keyboard navigation
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Color contrast
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Plain-language usability
3. Scope of This Accessibility Assessment
This statement applies to:
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Shopify storefront pages
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Product pages
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Collection pages
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Cart and checkout experiences
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Customer account pages
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Subscription management pages, where controlled by us
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Blog and educational content
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Homepage and landing pages
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Footer policies
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Contact forms
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Navigation menus
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Product images and media
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Email signup forms
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SMS signup forms
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Pop-ups and promotional banners, where controlled by us
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Digital content we publish directly on the website
Some website features may be operated by third-party providers, including Shopify, payment processors, subscription platforms, review platforms, email/SMS tools, chat tools, analytics tools, and embedded applications. We strive to work with vendors that support accessibility, but we do not fully control all third-party platforms.
4. Accessibility Principles
Our website should be designed and maintained around four core accessibility principles.
A. Perceivable
Information should be presented in ways users can perceive.
This includes:
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Text alternatives for meaningful images
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Sufficient color contrast
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Readable font sizes
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Clear visual hierarchy
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Captions or alternatives for important multimedia where applicable
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Avoiding content that relies only on color
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Product information that can be understood without relying solely on images
B. Operable
Users should be able to navigate and operate the website.
This includes:
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Keyboard-accessible navigation
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Visible focus indicators
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Logical tab order
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Accessible menus
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Buttons and links that are usable with assistive technologies
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Avoiding unexpected interactions
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Providing enough time to complete tasks where applicable
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Reducing barriers caused by pop-ups, overlays, or promotional modals
C. Understandable
Information and website operation should be clear.
This includes:
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Plain-language content
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Clear product categories
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Predictable navigation
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Helpful form labels
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Clear error messages
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Consistent page layouts
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Clear checkout steps
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Easy-to-understand subscription terms
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Accessible customer service information
D. Robust
The website should work with current and future technologies.
This includes:
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Compatibility with common browsers
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Compatibility with screen readers where reasonably achievable
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Proper HTML structure
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Semantic headings
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ARIA labels where appropriate
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Avoiding code that interferes with assistive technologies
5. Current Accessibility Assessment Areas
As part of our accessibility approach, we evaluate or plan to evaluate the following website components.
A. Homepage
We assess whether the homepage includes:
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Logical heading structure
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Clear navigation
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Accessible hero banners
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Readable text over images
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Sufficient contrast
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Descriptive buttons
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Keyboard-accessible links
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Alt text for meaningful images
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Accessible promotional sections
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Mobile-friendly layout
B. Navigation Menu
We assess whether the navigation menu is:
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Keyboard accessible
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Screen-reader understandable
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Clearly labeled
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Consistent across pages
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Usable on desktop and mobile
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Not dependent only on hover
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Easy to close or exit
C. Product Collection Pages
We assess whether collection pages include:
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Clear product names
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Accessible filters and sorting
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Readable prices
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Descriptive product cards
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Accessible pagination or infinite scroll behavior
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Keyboard navigation
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Sufficient color contrast
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Proper alt text for product images
D. Product Detail Pages
We assess whether product pages include:
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Clear product title
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Visible price
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Accessible product images
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Useful alt text
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Clear add-to-cart button
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Accessible quantity selector
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Clear subscription options
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Readable directions, warnings, ingredients, and disclaimers
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Structured product descriptions
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Accessible reviews and star ratings
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Clear variant selection
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Error messages that are understandable
E. Cart
We assess whether the cart includes:
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Accessible item list
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Clear product quantities
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Clear update and remove buttons
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Readable subtotal
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Accessible checkout button
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Keyboard navigation
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Screen-reader labels
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Error messages for invalid actions
F. Checkout
Shopify checkout accessibility is heavily influenced by Shopify’s platform. We aim to use Shopify checkout features in a way that supports accessibility.
We assess whether checkout includes:
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Clear form labels
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Logical tab order
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Error identification
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Accessible payment fields
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Readable shipping methods
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Clear order summary
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Accessible discount code field
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Mobile usability
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Screen-reader compatibility where available
G. Customer Account
We assess whether customer account pages include:
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Accessible login forms
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Password reset usability
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Clear account navigation
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Readable order history
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Accessible address management
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Clear error messages
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Mobile-friendly layout
H. Subscription Management
Where subscription features are enabled, we assess whether users can:
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Understand subscription terms
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Change frequency
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Skip shipments
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Pause subscriptions
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Cancel subscriptions
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Update payment method
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Update shipping address
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Access the subscription portal via keyboard
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Understand error messages
Because subscription portals may be powered by third-party apps, accessibility may depend in part on the app provider.
I. Forms
We assess whether forms include:
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Programmatically associated labels
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Clear required-field indicators
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Accessible error messages
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Logical field order
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Keyboard usability
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Helpful instructions
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Avoidance of placeholder-only labels
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Screen-reader compatibility
J. Pop-Ups and Promotional Banners
We assess whether pop-ups, banners, and overlays:
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Can be dismissed by keyboard
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Do not trap focus incorrectly
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Do not interfere with screen readers
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Are not overly disruptive
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Have accessible close buttons
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Preserve user control
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Avoid flashing or rapidly moving content
K. Images and Media
We assess whether images and media include:
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Alt text for meaningful images
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Decorative images marked appropriately where possible
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Text not embedded in images unless necessary
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Readable captions or supporting text
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Accessible product photography where needed
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Avoidance of important information conveyed only through imagery
L. Legal Policy Pages
We assess whether legal pages such as Terms of Use, Privacy Policy, Return Policy, Shipping Policy, Consumer Health Data Policy, and Accessibility Statement are:
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Text-based
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Readable
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Structured with headings
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Keyboard accessible
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Mobile responsive
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Compatible with browser zoom
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Not embedded only as images or PDFs
6. Assistive Technology Compatibility
We aim to support common assistive technologies, which may include:
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Screen readers
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Screen magnifiers
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Voice recognition software
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Keyboard-only navigation
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Browser zoom
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High contrast settings
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Mobile accessibility tools
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Alternative input devices
Examples may include commonly used tools such as:
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VoiceOver
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NVDA
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JAWS
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TalkBack
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Browser zoom and native accessibility settings
Because assistive technologies, browsers, operating systems, and devices vary widely, we cannot guarantee perfect compatibility in every environment, but we aim to improve compatibility over time.
7. Accessibility Features We Aim to Maintain
We aim to maintain or implement the following features where reasonably achievable:
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Clear page titles
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Logical heading structure
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Descriptive link text
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Accessible buttons
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Sufficient text contrast
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Keyboard-accessible navigation
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Visible focus indicators
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Alt text for meaningful images
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Labels for form fields
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Clear error messages
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Responsive mobile design
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Ability to zoom without loss of content
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Avoidance of flashing content
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Consistent navigation
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Plain-language instructions
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Accessible product information
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Readable legal policies
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Customer support contact options
8. Product Information Accessibility
Because Mi Botiquín Latino sells health, wellness, OTC, supplement, personal care, and related products, accessible product information is especially important.
We aim to present product information in text format wherever possible, including:
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Product name
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Product category
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Price
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Size or count
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Directions
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Warnings
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Active ingredients, when applicable
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Supplement facts, when applicable
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Drug Facts, when applicable
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Suggested use
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Important disclaimers
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Subscription terms
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Shipping and return information
Where product labels or package images contain important information, we aim to include key information in text form as well, so users are not forced to rely solely on product images.
9. Color Contrast and Visual Design
We aim to use color combinations that provide sufficient contrast for readability.
We aim to avoid relying on color alone to communicate important information such as:
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Errors
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Required fields
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Promotions
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Product availability
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Warnings
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Sale pricing
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Subscription selection
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Checkout status
Where color is used, we aim to support it with text, icons, labels, or other visual cues.
10. Keyboard Navigation
We aim for key website functions to be usable with a keyboard alone, including:
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Header navigation
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Product browsing
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Search
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Filters
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Add to cart
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Cart updates
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Checkout initiation
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Forms
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Account login
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Subscription management
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Footer links
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Policy pages
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Pop-up dismissal
We aim to avoid keyboard traps, where a user cannot move focus away from an element.
11. Screen Reader Considerations
We aim to structure website content so screen readers can interpret it effectively.
This includes:
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Proper headings
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Meaningful link text
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Descriptive button labels
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Form labels
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Alt text
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Error announcements where possible
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Avoidance of unlabeled icons
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Accessible navigation landmarks
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Proper reading order
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Clear product names and prices
12. Mobile Accessibility
We aim for the website to be usable on mobile devices, including:
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Responsive layouts
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Readable text without excessive zooming
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Touch targets large enough for typical use
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Mobile navigation that is easy to open and close
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Checkout usability on mobile
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Subscription management usability on mobile
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Avoidance of intrusive pop-ups on small screens
13. Cognitive Accessibility
We aim to make the website understandable and manageable for users with cognitive or learning disabilities.
This includes:
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Clear categories
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Simple navigation
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Plain-language instructions
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Consistent layouts
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Avoiding unnecessary complexity
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Clear checkout steps
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Clear subscription terms
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Clear cancellation guidance
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Avoiding confusing legal or medical language where simpler language can be used
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Clear calls to action
14. Language Accessibility
Mi Botiquín Latino serves Latino and Hispanic consumers in the United States. Where possible, the website may provide content in English, Spanish, or bilingual formats.
We aim to ensure that language options are clear and that translations, where provided, are understandable and useful.
If multiple language versions exist, some content may vary depending on translation status, platform limitations, or product labeling requirements.
15. Third-Party Applications and Integrations
Our website may use third-party services for:
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Shopify storefront and checkout
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Payment processing
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Subscription management
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Reviews
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Loyalty programs
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Email and SMS marketing
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Chat support
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Analytics
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Advertising
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Fraud prevention
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Shipping and fulfillment
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Accessibility tools
We do not fully control the accessibility of third-party tools. However, we aim to select and configure third-party tools in ways that support accessibility where reasonably possible.
If you experience accessibility barriers related to a third-party feature, contact us so we can evaluate the issue and, where possible, provide assistance or seek vendor support.
16. Accessibility Testing Approach
Our accessibility process may include one or more of the following:
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Manual review of key pages
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Keyboard navigation testing
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Screen reader spot checks
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Browser zoom testing
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Mobile usability testing
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Color contrast review
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Shopify theme review
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Review of product page templates
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Review of forms and checkout flow
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Third-party app accessibility review
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Automated accessibility scanning tools
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User feedback review
Automated tools can help identify certain issues but cannot detect all accessibility barriers. Manual review and user feedback remain important.
17. Known Limitations
Despite our efforts, some accessibility barriers may exist.
Potential limitations may include:
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Third-party app interfaces
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Embedded payment tools
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Subscription portals
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Review widgets
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Social media embeds
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Legacy product images
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Product label images with small text
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PDFs or downloadable documents
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Vendor-provided product content
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Promotional pop-ups
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Browser or assistive technology compatibility differences
We are committed to reviewing and improving these areas over time.
18. Ongoing Improvements
Accessibility is an ongoing priority.
We may take steps such as:
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Updating Shopify themes
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Improving alt text
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Revising product pages
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Improving contrast
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Simplifying navigation
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Testing keyboard access
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Improving form labels
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Reducing disruptive pop-ups
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Updating legal pages into readable HTML text
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Reviewing third-party apps
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Training internal teams
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Incorporating accessibility into future website updates
19. Accessibility Assistance
If you have difficulty accessing any part of the website, placing an order, reading product information, managing a subscription, using checkout, or accessing legal policies, please contact us.
We will make reasonable efforts to assist you.
You may contact us at:
Alper Holdings, LLC
Mi Botiquín Latino by MENPER
11421 NW 107 Street #24
Miami, Florida 33178
United States
Email: support@botiquinlatino.com
Suggested subject line: Accessibility Assistance
Please include:
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Your name
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Your email address
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The page or feature where you experienced difficulty
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A description of the issue
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The device, browser, or assistive technology used, if applicable
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The format or assistance you need
20. Alternative Access
If you cannot access certain website content or functionality, we may provide reasonable alternative assistance, such as:
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Product information by email
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Assistance placing an order
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Subscription management assistance
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Help locating policies
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Help understanding product categories
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Support with account access
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Support with returns or refunds
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Support with customer service requests
Alternative access may depend on the nature of the request, available information, legal requirements, and operational feasibility.
21. Response Timing
We aim to respond to accessibility-related inquiries within a reasonable period.
Response time may vary depending on:
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Nature of the issue
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Complexity of the request
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Need for technical review
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Third-party vendor involvement
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Business hours
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Availability of support personnel
If a fix cannot be made immediately, we may provide an alternative method of access where reasonably possible.
22. Feedback
We welcome accessibility feedback.
Your feedback helps us identify barriers and improve the website experience.
Accessibility feedback may include:
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Problems using screen readers
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Keyboard navigation barriers
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Poor contrast
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Missing alt text
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Unclear form labels
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Checkout issues
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Subscription portal issues
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Mobile usability issues
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Pop-up or overlay issues
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Product information accessibility issues
Send feedback to:
support@botiquinlatino.com
Subject line: Accessibility Feedback
23. No Guarantee of Perfect Accessibility
While we are committed to accessibility and strive to improve the user experience, we cannot guarantee that every part of the website will be fully accessible at all times or compatible with every assistive technology, browser, operating system, device, or user setting.
However, we take accessibility seriously and will make reasonable efforts to address reported barriers.
24. Accessibility and Legal Policies
We aim to make legal policies available in accessible formats, including:
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Terms of Use
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Privacy Policy
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Consumer Health Data Privacy Policy
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Your Privacy Choices
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Return Policy
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Shipping Policy
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Subscription Policy
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Accessibility Statement
Where possible, these policies should be published as HTML text pages rather than image-only files or inaccessible PDFs.
25. Accessibility and Customer Health Information
Because our site may include health-related product information, we aim to make key consumer information readable and accessible, including:
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Product descriptions
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Ingredients
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Directions
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Warnings
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Usage instructions
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Subscription details
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Shipping restrictions
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Refund limitations
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Disclaimers
Users should always read the physical product label before use.
26. Recommended Internal Accessibility Controls
For internal business purposes, Mi Botiquín Latino should maintain an accessibility review process for major website updates.
Recommended controls include:
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Accessibility review before launching new Shopify themes
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Accessibility review before adding major third-party apps
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Alt text review for new product images
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Contrast review for new landing pages
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Keyboard testing for new navigation features
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Form label review for quizzes and lead forms
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Subscription portal testing
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Checkout flow testing
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Documentation of reported accessibility issues
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Tracking remediation actions
27. Recommended Shopify Accessibility Checklist
For Shopify implementation, the following checklist should be used:
Header and Navigation
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Logo has alt text
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Menu can be opened by keyboard
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Menu can be closed by keyboard
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Menu items have clear labels
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Focus order is logical
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Search is labeled
Homepage
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One clear H1
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Sections have logical headings
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Buttons have descriptive text
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Text over images has sufficient contrast
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Images have alt text where meaningful
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Carousels can be paused or controlled
Product Pages
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Product title is readable
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Price is readable
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Add-to-cart button is labeled
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Quantity selector is labeled
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Subscription options are keyboard accessible
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Variant selectors are accessible
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Ingredients and warnings are text-based
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Reviews are accessible
Cart and Checkout
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Cart updates are understandable
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Checkout button is clear
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Error messages are readable
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Forms have labels
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Payment fields are accessible where possible
Footer
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Legal links are clear
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Contact information is available
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Accessibility Statement is linked
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Privacy links are clear
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Policy pages are text-based
Pop-Ups
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Close button is labeled
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Pop-up can be dismissed with keyboard
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Focus does not get trapped improperly
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Pop-up is not overly disruptive
28. Accessibility Assessment Summary
Based on the standards we aim to follow, our accessibility priorities are:
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Ensure all key shopping functions are usable.
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Ensure checkout and cart access are as accessible as possible.
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Ensure product information is available in readable text.
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Ensure navigation works with keyboard and screen readers.
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Ensure legal policies are accessible.
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Ensure subscription management is understandable and usable.
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Reduce barriers from pop-ups, third-party apps, and image-only content.
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Continue improving through testing and customer feedback.
29. Contact Information
For accessibility assistance, questions, or feedback, contact:
Alper Holdings, LLC
Mi Botiquín Latino by MENPER
11421 NW 107 Street #24
Miami, Florida 33178
United States
Email: support@botiquinlatino.com
Subject line: Accessibility Request
30. Short Footer Version
For the Shopify footer or accessibility hub:
Accessibility: Mi Botiquín Latino by MENPER is committed to making our website accessible and usable for all customers, including people with disabilities. We aim to follow recognized accessibility standards and continuously improve the shopping experience. If you experience difficulty accessing any part of our website, contact support@botiquinlatino.com with the subject line Accessibility Request, and we will make reasonable efforts to assist you.
31. Final Statement
Mi Botiquín Latino by MENPER is committed to providing an inclusive digital experience. We recognize that accessibility requires ongoing attention, testing, improvement, and user feedback.
By publishing and maintaining this Accessibility Assessment & Statement, we affirm our commitment to improving access to our website, product information, customer support, and online shopping experience for all users.