Terms of service

1. Acceptance of these terms

These Terms of Use govern access to and use of botiquinlatino.com, its pages, content, products, orders, accounts, subscriptions, promotional programs, and communications.

By using the website, creating an account, making a purchase, or starting a subscription, you accept these Terms and our Privacy, Refund, Shipping, and Subscription policies.

If you do not accept these Terms, do not use the website.

2. Who operates the store

Mi Botiquín Latino is the consumer-facing online store. The website is owned and operated by ALPER HOLDINGS, LLC, a Delaware limited liability company authorized to operate in Florida, and is presented commercially as Mi Botiquín Latino by MENPER.

MENPER supports the distribution and e-commerce platform. In these Terms, “we,” “us,” “our,” or the “Company” means ALPER HOLDINGS, LLC as the website operator, unless otherwise stated.

3. Eligibility and personal use

You must have the legal capacity to enter into a contract and must provide complete and accurate information.

Products are offered for personal, family, and lawful use. You may not purchase products for unauthorized resale, prohibited export, or any unlawful purpose.

We may limit quantities, reject orders, or restrict activity that we reasonably consider fraudulent, abusive, unlawful, unsafe, or inconsistent with these Terms.

4. Health information

Website content is provided for general informational purposes. It does not constitute diagnosis, treatment, prevention, prescribing, or medical, pharmaceutical, or professional advice.

Consult a healthcare professional with any questions, especially in cases of pregnancy, breastfeeding, allergies, medical conditions, possible interactions, concurrent medication use, or use by children.

In a medical emergency, contact emergency services immediately.

5. Labels, warnings, and product use

Always read and follow the label, ingredients, warnings, dosage, directions, storage conditions, and expiration date of the product you receive.

Packaging, ingredients, formula, instructions, and warnings may change. If information on the website differs from the physical label, the label on the product you receive controls.

Stop use and consult a healthcare professional if you experience an adverse reaction.

We do not guarantee individual results or that a product is appropriate for a particular need.

6. Supplement and FDA statement

Unless expressly stated otherwise, statements concerning dietary supplements have not been evaluated by the United States Food and Drug Administration, FDA.

Dietary supplements are not intended to diagnose, treat, cure, or prevent disease.

7. Product information and availability

We strive to keep titles, photographs, prices, sizes, quantities, ingredients, descriptions, and availability accurate.

However, errors and manufacturer changes may occur. We may correct errors, update content, limit quantities, or cancel affected orders.

Colors, packaging, and presentation may vary because of the screen used or changes made by the manufacturer.

8. Orders and acceptance

Submitting an order constitutes an offer to purchase. An order-confirmation email acknowledges receipt but does not constitute final acceptance.

We accept an order when it is processed for shipment.

We may reject or cancel an order because of unavailable inventory, pricing or content errors, payment issues, shipping restrictions, suspected fraud, excessive quantities, unauthorized resale, or legal or regulatory requirements.

If we cancel an order after payment has been processed, we will issue the applicable refund to the original payment method.

9. Prices, payments, taxes, and promotions

You authorize us to charge the price, taxes, and optional charges displayed before you complete checkout.

Prices, promotions, discounts, multipacks, and subscription benefits may change without prior notice, except where the law requires otherwise.

Promotional codes are subject to their conditions, availability, and expiration date. They may not be combined unless expressly stated.

We may cancel orders or promotions affected by obvious errors, abuse, fraud, or use that violates their conditions.

10. Shipping

Standard shipping is free on every eligible order placed through our website. No minimum purchase is required.

An optional expedited service, if offered, may have a cost that will be clearly displayed at checkout.

Standard handling time for in-stock products is 1 business day, Monday through Friday, excluding holidays. The order cutoff is 1:00 p.m. U.S. Eastern Time (America/New_York).

Orders received at or after the cutoff, on weekends, or on holidays begin their handling period on the next business day. Standard transit is normally 3 to 7 business days after shipment; the usual total is 4 to 8 business days from the applicable processing day.

Delivery times are estimates and are not guaranteed. See our Shipping Policy for complete details.

Unless applicable law provides otherwise, risk of loss transfers when the product is delivered to the address provided.

11. Returns and refunds

Returns, replacements, and refunds are governed by our Refund Policy.

For safety and hygiene reasons, opened or used OTC products, supplements, ingestible products, topical products, personal-care products, and hygiene items may be non-returnable.

These restrictions do not apply when a product arrived damaged, defective, or incorrect, or when applicable law requires another remedy.

12. Subscriptions and automatic renewal

By selecting a subscription, you authorize recurring charges to the payment method on file according to the frequency, price, and terms shown when you subscribe.

Charges may include the product, taxes, and any applicable optional charges. The subscription continues and automatically renews until canceled.

You may skip, pause, reschedule, swap, or cancel a subscription through the customer portal.

Make any change before the next processing date to avoid the next charge.

A subscription order that has already been processed or shipped may not be cancelable or refundable unless applicable law or our Refund Policy provides otherwise.

We may update prices, availability, or terms with any required notice. If a product is unavailable, we may skip the shipment, request authorization for a substitution, or cancel the affected item.

13. Accounts

You are responsible for maintaining the confidentiality of your access and for all activity conducted through your account.

You must provide accurate information and keep your email, telephone number, address, payment method, and subscription preferences current.

Notify us immediately if you suspect unauthorized access or use.

We may suspend or restrict accounts because of fraud, abuse, security risk, unlawful activity, or a violation of these Terms.

14. Communications

You agree to receive necessary transactional communications concerning orders, deliveries, returns, accounts, security, policy changes, and subscriptions.

Email or SMS marketing requires applicable consent. You may unsubscribe from promotional emails through the unsubscribe link and stop SMS messages by replying STOP.

For SMS assistance, reply HELP. Message and data rates may apply.

15. Intellectual property

The website and its content, including text, designs, photographs, graphics, logos, compilations, videos, trade names, and software, belong to the Company or its licensors and are protected by applicable law.

You may not copy, modify, distribute, sell, license, exploit, scrape, create derivative works from, or commercially use the content without written authorization or legal permission.

Third-party names, trademarks, and packaging belong to their respective owners.

16. Reviews and user content

You retain your rights in content you submit, but you grant us a worldwide, non-exclusive, royalty-free, and sublicensable license to host, reproduce, reformat, publish, and display it in connection with the store, our products, and their promotion.

You represent that you have the right to submit the content and that it is not false, unlawful, misleading, defamatory, infringing, abusive, or violative of another person’s privacy.

We may moderate, reject, or remove content where permitted by law.

17. Prohibited conduct

You may not use the website for:

• Fraud, impersonation, or unlawful activity.
• Unauthorized access to accounts or systems.
• Introducing malware or harmful code.
• Interfering with website security or operation.
• Abusive scraping, extraction, or automation.
• Posting false or misleading reviews.
• Infringing intellectual-property or privacy rights.
• Circumventing purchase limits or promotional conditions.
• Reselling products without authorization.
• Conducting any activity that harms the Company, other customers, or third parties.

18. Third-party services and links

The website depends on providers such as Shopify, payment processors, Recharge, carriers, marketing platforms, and other technology services.

These providers may be subject to their own terms and policies.

We do not control external websites and are not responsible for their independent content or practices, except where applicable law provides otherwise.

19. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT EXPRESS OR IMPLIED WARRANTIES, EXCEPT FOR WARRANTIES THAT CANNOT LAWFULLY BE EXCLUDED.

WE DO NOT WARRANT THAT THE WEBSITE WILL OPERATE WITHOUT INTERRUPTION, THAT ALL CONTENT WILL BE ERROR-FREE, OR THAT A PRODUCT WILL PRODUCE A PARTICULAR RESULT.

Manufacturer warranties, if any, are governed by their own terms.

20. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, DATA, REVENUE, OR GOODWILL, ARISING FROM THE WEBSITE, PRODUCTS, ORDERS, OR SUBSCRIPTIONS.

Where liability cannot be excluded, our total liability will be limited to the greater of the amount paid for the product or order giving rise to the claim and USD $100, unless applicable law requires otherwise.

Some jurisdictions do not allow certain exclusions or limitations, so part of this section may not apply to you.

21. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless the Company and its affiliates, officers, employees, contractors, and suppliers from third-party claims arising from:

• Your unlawful or improper use of the website.
• Your violation of these Terms.
• Your infringement of third-party rights.
• Content you submit.
• Fraud, abuse, or unauthorized resale.
• Improper use, storage, or handling of products.

22. Informal dispute resolution

Before starting a formal claim, you and the Company agree to attempt to resolve the dispute in good faith for at least 30 days.

Send a description of the claim, your contact information, and the applicable order number to info@botiquinlatino.com.

23. Arbitration and class-action waiver

To the maximum extent permitted by law, disputes arising from the website, products, orders, subscriptions, or these Terms will be resolved through individual binding arbitration administered by a recognized provider, such as the American Arbitration Association, under its applicable consumer rules.

Either party may bring an eligible individual claim in small-claims court.

YOU AND THE COMPANY WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF, REPRESENTATIVE, OR MEMBER IN ANY CLASS, REPRESENTATIVE, CONSOLIDATED, OR MULTI-CLAIMANT ACTION, TO THE EXTENT PERMITTED BY LAW.

YOU AND THE COMPANY ALSO WAIVE A JURY TRIAL FOR DISPUTES SUBJECT TO THESE TERMS, TO THE EXTENT PERMITTED BY LAW.

If a portion of this provision is unenforceable, it will be severed to the extent necessary, and the remaining provisions will continue in effect.

24. Governing law and jurisdiction

These Terms are governed by the laws of the State of Florida, without application of conflict-of-law rules, except where federal law controls.

For disputes not subject to arbitration, the parties consent to the jurisdiction and venue of state or federal courts located in Florida where legally applicable.

To the extent permitted by law, any claim must be brought within one year after it arose, unless applicable law provides a different period that cannot be modified.

25. Force majeure

We are not responsible for delays or failures caused by events reasonably beyond our control, including severe weather, natural disasters, public-health emergencies, war, civil unrest, government action, carrier interruptions, supply disruptions, power or internet failures, cyberattacks, and platform or provider failures.

26. Changes, suspension, and termination

We may update these Terms to reflect legal, regulatory, technological, or operational changes.

We will publish the revised version and its updated date. Where required by law, we will provide additional notice.

We may restrict, suspend, or terminate access because of fraud, abuse, security risk, unlawful activity, unauthorized resale, or a violation of these Terms.

27. General provisions

If a provision is found invalid or unenforceable, the remaining provisions will continue in effect.

Failure to enforce a provision does not constitute a waiver.

We may assign these Terms in connection with a reorganization, financing, merger, acquisition, or sale of assets. You may not assign them without our consent.

These Terms and the incorporated policies constitute the applicable agreement concerning use of the website and purchases made through it.

The Spanish and English versions are intended to be equivalent. If an unavoidable discrepancy exists, the English version will control to the extent permitted by law.

28. Contact

For questions about these Terms, orders, products, or subscriptions:

ALPER HOLDINGS, LLC
Mi Botiquín Latino by MENPER
11421 NW 107th St #24
Medley, Florida 33178
United States

Phone: +1 305-696-7716

Email: info@botiquinlatino.com